Legal

Contact

How to reach the team behind OrchesTerra.

Support, billing and refunds

Email akshay.kilam@theredruby.in. Include your workspace name, and for billing the Razorpay payment ID or payment date. We reply within 2 business days.

Sales and evaluations

For Enterprise plans or a guided evaluation, use Contact sales.

Security reports

If you find a security issue, email akshay.kilam@theredruby.in with “Security” in the subject. Please don’t test against other customers’ workspaces or data.

Privacy and grievances

For questions about personal data, or a complaint about how we handle it, contact our Grievance Officer, Akshay Kilam, at akshay.kilam@theredruby.in. We acknowledge within 24 hours and aim to resolve within 15 days.

Company

OrchesTerra is operated by The Red Ruby.